CHRISTMAS SALE & FREE DELIVERY
At Crest Kitchenware, your privacy is important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African data laws.
By using our website — https://crestkitchenware.co.za — you agree to the terms outlined in this Privacy Policy.
We collect personal and non-personal information to provide you with the best possible shopping experience.
Full name
Contact details (email address, phone number, billing/shipping address)
Payment information (processed securely through our payment partners)
Order history and preferences
Browser type, device data, and IP address
Usage statistics and analytics for improving our website performance
We only collect information necessary to process orders, communicate with customers, and enhance your user experience.
Your personal information is used to:
Process and deliver your orders
Send order confirmations and updates
Respond to your enquiries and provide customer support
Improve our product offerings and website experience
Send occasional promotional updates (only with your consent)
We do not sell or rent your personal data to any third parties.
Crest Kitchenware uses industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
All transactions are encrypted and processed through secure payment gateways.
While we take all reasonable precautions, no online platform can guarantee absolute security. You acknowledge that you share information with us at your own discretion.
Our website uses cookies to enhance your browsing experience and collect anonymous data through tools such as Google Analytics.
Cookies help us understand visitor behavior and improve our website performance.
You can adjust your browser settings to disable cookies at any time, though this may limit some site functionality.
We may use third-party tools (e.g., courier companies, payment processors, email platforms) to help us deliver our services.
These providers have access only to the information necessary to perform their specific tasks and are obligated to keep your information confidential.
With your permission, we may send newsletters or promotional offers via email.
You can unsubscribe at any time using the link provided in each communication.
We strictly follow POPIA and respect your right to control your personal data.
You have the right to:
Request access to your personal data
Ask for corrections or updates to inaccurate information
Request that we delete your data (where legally permissible)
To exercise these rights, please contact us at info@crestkitchenware.co.za.
We retain customer information only for as long as necessary to fulfill the purposes described in this policy — such as processing transactions, resolving disputes, or meeting legal obligations.
Crest Kitchenware reserves the right to update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
If you have any questions regarding this Privacy Policy, please get in touch with us at:
📧 info@crestkitchenware.co.za
🌐 https://crestkitchenware.co.za
Tel: 083 767 2624
Address: 259 Roan Cres, Randjespark, Midrand, 1685
Our support team is here to help you resolve any issues quickly and professionally.